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Customer satisfaction Customer satisfaction Customer satisfaction Customer satisfaction

Customer Care

We put the customer at the center of all our activities to offer innovative and high quality products and services that can best meet their needs.
The Comega Customer Care service is always ready to listen to the customer conscientiously to guide him in making the best choices and supports him in all phases, from the feasibility analysis to after-sales services, offering competent and timely responses, to face together an increasingly competitive and constantly evolving market
Customer care and satisfaction are the driving force behind our ideas and our strategic business orientation.

After Sales

To offer an excellent Customer Service, Comega aims to offer solutions with the best price/quality ratio and which give maximum security in terms of reliability and production efficiency.
Our dedicated “scheduled preventive maintenance” and “remote diagnostics” services represent a point of reference for our customers in order to keep Comega machines and packaging lines at their maximum efficiency and functionality. The detection and correction of incipient faults before they occur or before they turn into serious faults makes it possible to considerably reduce maintenance costs, to extend the life of its components as much as possible and to avoid sudden production stops.

Spare parts

In the machinery sector, spare parts represent a strategic service for Customers to which Comega is able to respond by creating detailed and adequate documentation in order to support requests for spare parts and upgrades from its Customers in the most effective way.


Comega organizes training sessions on the use and maintenance of its systems held at its headquarters or directly at the Customer’s plant.
Training sessions are also dedicated to our global technical partners, in order to build and consolidate a local support network in different countries of the world.

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